MotorGrounds Support
For help with an account, appointment, order or team access, email contact@solintsoft.com and include your account email and a description of the issue. Do not send passwords, access codes or card information.
Appointment help
For urgent schedule, pickup or delivery changes, first contact the shop using the details in your appointment. See the Cancellation Policy.
Access and security
Customers can use the password recovery option in the mobile app. Repair-shop staff can request help accessing the web portal. If you suspect unauthorized access, mention it in the email subject so we can review the account.
Account and personal data
Read our Privacy Policy and follow the Account and Data Deletion guide. To exercise data rights, write from the email associated with your account.
Useful diagnostic details
- Channel: customer mobile app or repair-shop web portal.
- Device model and iOS, Android, or browser version.
- Steps taken and the error message.
- A screenshot with sensitive data removed.
Contact: contact@solintsoft.com · +593 98 525 9950